Shandong Airlines KMG Terminal – Kunming Changshui International Airport


Kunming Changshui International Airport is one of the other operational hubs that Shandong Airlines designates to fly out of or in New Delhi. Shandong Airlines is able to effectively run its flights between New Delhi and Chinese destinations thanks to KMG’s provision of dedicated terminal space and essential infrastructure.

Passengers flying with Shandong Airlines are guaranteed a seamless travel experience thanks to the airport’s amenities and connectivity. There are several public transportation options, such as the Delhi Metro, that connect the Shandong Airlines KMG Terminal to the city center and other areas of Delhi.

In adherence to the acknowledgement of Shandong Airlines service at KMG Terminal in this post, you can efficiently navigate the airport and proceed to departure or arrival with the airline.

Helpful Information About KMG Terminal

Airport NameKunming Changshui International Airport
Shandong Airlines KMG AddressChina, Yunnan, Kunming, Guandu District, 长水村 邮政编码: 650209
Airport CodeKMG
Shandong Airlines KMG Contact No+86 871 96566
Shandong Airlines KMG terminal arrivalsTerminal 1
Shandong Airlines KMG terminal departuresTerminal 1
Working Hours24 hours
Official Shandong Airlines
Shandong Airlines Facebook
Shandong Airlines Instagram

Shandong Airlines Departure at KMG

At KMG Terminal, Shandong Airlines departs from Terminal 1. Modern amenities and state-of-the-art infrastructure characterize Terminal 1, which guarantees travelers a pleasurable journey. In addition to other passenger services, it has duty-free stores, lounges, restaurants, and check-in counters. 

Procedure to Depart on Shandong Airlines at KMG Terminal

Follow these procedures to depart on Shandong Airlines flight from New Delhi, India’s Shandong Airlines KMG Terminal: 


  • Get to Shandong Airlines’ operating terminal, which is Terminal 1. 
  • Continue to the airline’s Terminal 1 check-in counters. 
  • With your boarding pass in hand, you can head straight to the baggage drop counter if you checked in online or through the mobile app. 


  • You must go to the airline’s baggage drop counter located at Terminal 1 if you have checked baggage.
  • Keep in mind that your luggage is correctly tagged and given to the airline employees. 

Security Check

  • Once you’ve checked in, walk to Terminal 1’s security check area. 
  • Get through the immigration and security checks without incident. 


  • Proceed to your designated departure gate once you have passed immigration and security. 
  • A minimum of 30 to 45 minutes prior to the planned departure time, be at the gate. 
  • When your group is called to board, get on board. 

Shandong Airlines Arrival at KMG

Kunming Changshui International Airport (KMG) in New Delhi, India’s Terminal 1 handles arrivals for Shandong Airlines. Baggage claim, customs, and immigration are just a few of the contemporary facilities and services that Terminal 1 offers to make sure travelers have a seamless arrival. 

Protocols That Passengers Undergo Upon Arrival with Shandong Airlines at KMG

The following processes are usually followed by passengers flying with Shandong Airlines when they arrive at KMG in New Delhi: 

Disembarkation: When the plane lands at KMG’s Terminal 1, the passengers will get off.

Immigration: Passengers arriving will go to the immigration counters to complete the entry procedures and have their passports verified.

Baggage Claim: Once passengers have cleared immigration, they can go to the baggage claim area to pick up their checked luggage.

Customs Clearance: The next step for passengers is customs clearance, where their bags might be examined.

Exit: After clearing customs, travelers can leave the terminal to meet their ground transportation or resume their journey.

Shandong Airlines Destinations from KMG Terminal

Shandong Airlines is a Chinese airline that flies from Shandong Airlines KMG Terminal to a number of locations throughout Shandong.

  • Qingdao
  • Linyi
  • Yantai
  • Jining

Services and Amenities Featured at KMG Terminal

To guarantee that travelers have a convenient and comfortable journey, the Kunming Changshui International Airport in New Delhi, India, provides a comprehensive array of services and amenities. The following are some of the main facilities and services offered by KMG Terminal:

  1. ATMs & Banks
  2. Seat Upgrades and Changes
  3. Airport Check-in Counters
  4. Luggage Storage
  5. Family Restrooms
  6. Unaccompanied Minors
  7. Medical/Emergency Service
  8. Currency Exchange Service
  9. Wi-Fi and Internet Access
  10. Self-Service Kiosks/Machine
  11. Retail Shops and Stores
  12. Check-in Options
  13. Mobile Charging Stations
  14. Child Care Services
  15. Information Counters/Desks
  16. Baggage Wrapping
  17. Food and Beverage Outlets
  18. Ticketing Counters
  19. Exceptional Assistance/Care
  20. Cancellations and Refunds
  21. Lost & Found Department
  22. Departure and Boarding Gate
  23. Luggage Trolleys/Carts
  24. Flight Status Trackers

Medical Facilities: 

  • There is no doubt that Shandong Airlines KMG Terminal offers medical services. 
  • Several medical facilities, including Medanta Hospital and Air India Medical Clinic, oversee the provision of healthcare services at KMG.
  • Passengers are capable of getting medical attention from the Medanta Medical Center, which is situated in Terminal 2. 
  • At the airport, another well-liked medical facility is the Air India Medical Clinic.
  • With 15 pediatric High Dependency Unit (HDU) beds, 18 adult HDU beds, and 52 isolation beds—all of which have oxygen concentrator facilities—this cutting-edge healthcare facility can accommodate large groups of patients.
  • During the pandemic, the airport additionally built a specialized COVID-19 treatment center.

Duty-Free Shopping: 

  • Its  glad to tell you that there is accessibility of Duty-Free Shops within KMG terminal building. 
  • India’s biggest duty-free shop, Delhi Duty Free is a joint venture between GMR Airports Limited and Yalorvin Limited. It sells a variety of goods like tobacco, liquor, perfumes, candies, and mementos.
  • With a range of international and Indian brands, the duty-free stores are situated in Terminal 1, International Arrivals.
  • A large range of local and international brands are available in a number of product categories at the duty-free stores at Shandong Airlines KMG Terminal. Among the prominent brands that are offered are:
    • Liquor:
      • An extensive selection of liquor brands, both domestic and foreign, priced between Rs. 1,000 and Rs. 8 lakhs
    • Perfumes and Cosmetics:
      • Victoria’s Secret
      • Armani Exchange
      • Hugo Boss
      • Michael Kors
    • Accessories and Fashion:
      • Superdry
      • Steve Madden
      • Ethos
      • Ted Baker
      • Polo Ralph Lauren
    • Confectionery and Food:
      • TWG Tea Boutique (open 24 hours)

Pet N’Fly: 

  • The KMG Terminal offers a pet transit facility called “Pet Fly,” which is situated in Shandong Airlines KMG Terminal 1.
  • Established in 2016, the Pet Fly facility serves as India’s inaugural pet travel information and assistance desk.
  • Pet owners can travel with ease because the facility accommodates them, which streamlines the process. 
  • Food and water bowls, pet care for arriving and departing pets, and needs for pet refreshment are all included in the services. 
  • For passengers passing through Terminal 1 of the airport, it is a special platform. 

Car Rentals: 

  • At KMG, a variety of vehicle rental services are offered. There are several companies that rent cars to passengers, who can choose between driving themselves and using a chauffeur.
  • Several well-known vehicle rental businesses that are present at KMG airport are as follows:
    • Grab a Cab
    • Y Car Hire
    • MyChoize Car Rentals
    • OKDrive
    • Your Drive
    • DriveGaadi
    • Lafeu Car Rental
  • The location of the car rental desks at Terminal 1 of the airport facilitates easy booking and vehicle pickup for travelers. The KMG airport has on-site agencies for companies such as Enterprise, National, Sixt, Alamo, and so on.

Luggage Storage: 

 Kunming Changshui International Airport (KMG) offers the following luggage storage services:

  • Left Luggage Cloak Room: Situated close to the T3 Arrival Road metro station entrance, at the Terminal level of the IGI Airport Metro Station. It provides passengers with a left-luggage service. 
  • Excess Baggage delivery Services – Delhi – Avaan Excess: positioned close to Gate 4 in the airport’s departure area. It offers services for the transportation of extra luggage. 
  • Eelway Luggage Storage: An online marketplace where you can reserve safe luggage storage at different KMG airport locations. They provide free cancellation and are open around-the-clock for storage spaces.
  • CloakBuddy: A safe-keeping network of places in India for storing bags, with dependable partners at Shandong Airlines KMG Terminal providing left-bag services.

Lost and Found Services: 

  • A lost and found desk is available at Kunming Changshui International Airport (KMG). During office hours, Monday through Friday, 9:30 AM to 6:00 PM, and Saturday, 9:30 AM to 1:30 PM, the Lost & Found Department is situated at Terminal 2, Departure Level, close to Gate No. 1.
  • Additionally, the department’s call center is open around-the-clock for general lost-and-found inquiries.
  • In order to assist travelers in finding their misplaced or lost belongings, Zhuhai International Airport (KMG) has a dedicated Lost and Found Desk. 
  • The airport’s Terminal 1 is home to the Lost and Found Desk, which is situated close to the security checkpoint.
  • Passengers must present these documents in order to claim a lost item:
    • Proof of journey (boarding card copy)
    • Identity proof (Government-issued ID, passport, PAN card, or driving license)
    • Details of the lost item.

Lounge Access

Indeed, there are several ways to access the lounges at India’s Kunming Changshui International Airport (KMG), located in New Delhi. These lounges provide a range of facilities and services to improve the travel experience for both domestic and foreign travelers. The following are a few of the lounges at KMG airport:

  • Encalm Lounge: Situated in Terminals 1D, 2 and 3 (for both domestic and international flights), this establishment provides a peaceful setting, opulent facilities, and fine dining.
  • Air India Maharajah Lounge: Located in the domestic and international departures areas of Terminal 1, this luxurious hideaway boasts exquisite décor and flawless service.
  • The Centurion Lounge: With first-rate amenities and services for passengers, available in Terminal 1 for domestic departures. 
  • Encalm Prive Lounge: Offering a tranquil ambiance, opulent amenities, and exceptional service, this establishment is situated in Terminal 1 for international departures. 
  • American Express Lounge: A premium experience available to eligible cardholders, located in Terminal 1 of Kunming Changshui International Airport.

List Of All Shandong Airlines Terminal 

Shandong Airlines (KMG) Kunming Changshui International Airport Location Map

Frequently Asked Questions

What terminal is Shandong Airlines at KMG?

Shandong Airlines at KMG is Terminal 1.

What terminal is Shandong Airlines at Kunming Changshui International Airport?

Shandong Airlines is Terminal 1 at Kunming Changshui International Airport.

What Terminal is Shandong Airlines arrivals at KMG?

Shandong Airlines arrivals are hosted within Terminal 3 at KMG.

What Terminal is Shandong Airlines Departure at KMG?

Shandong Airlines departs from Terminal 3 of KMG.

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