Because it facilitates their entry and exit from the airport, travelers should educate themselves as much is possible about the amenities and services offered by the RwandAir BRU Terminal. Traveling by air requires careful consideration of many factors, and having extensive knowledge helps prevent disruptions to scheduled activities.
Understanding the services that RwandAir provides at Brussels Airport’s Terminal 1., such as booking assistance, cozy lounges, and unaccompanied child transportation, guarantees a more pleasurable travel experience.
Travelers can easily and confidently navigate their trip experience by being aware of the specifics of RwandAir’s services, whether it’s swiftly obtaining tickets or making special assistance arrangements. Through early familiarization with the available amenities and support, travelers can mitigate potential issues and ensure a stress-free experience when using the RwandAir terminal at Brussels Airport.
Basic Details of RwandAir BRU Terminal
| Airport Name | Brussels Airport |
| RwandAir BRU Address | Leopoldlaan, 1930 Zaventem, Belgium |
| Airport Code | BRU |
| RwandAir BRU Contact No. | +32 900 70 000 |
| ICAO Code | RWD |
| IATA Code | WB |
| RwandAir BRU terminal arrivals | Terminal 1 |
| RwandAir BRU terminal departures | Terminal 1 |
| Working Hours | 24 hours |
| Official RwandAir Website | www.rwandair.com/ |
| RwandAir Twitter Page | twitter.com/FlyRwandAir |
| RwandAir Facebook Page | www.facebook.com/FlyRwandAir/ |
| RwandAir Youtube Account | www.youtube.com/user/flyrwandair |
| RwandAir Instagram Account | www.instagram.com/flyrwandair/ |
Devoted terminal for RwandAir Departure at BRU
RwandAir operates all of its flights out of Terminal 1, which makes traveling easy. Relax knowing that competent hands are handling your luggage. This airline eliminates the worry about misplaced packs by guaranteeing a quick and secure exchange within Terminal 1. All of your needs are conveniently located in Terminal 1, from check-in to boarding.
You are able to relax before your journey thanks to open waiting areas and streamlined procedures. With the knowledge that RwandAir in Terminal 1 has everything under control, you can board your aircraft with confidence.
Process to Depart on RwandAir at BRU Terminal
Airport check-in: For passengers who have not checked in online go to the RwandAir online check-in counters in Brussels Airport Terminal 1. It is necessary to have a passport, if needed – a visa, and the receipt of the reserved room.
Baggage Drop-off: If you arrived at the airport with checked luggage, follow the directions to the check-luggage area. Your bags should be properly secured with the baggage tags that the airline’s personnel have given to you.
Security Screening: See the directions of the staff on duty as you move towards the security checkpoint.
Departure Gate: To locate the gate at which your flight is going to depart, look for the instructions mentioned on the boarding pass. Typically it is around 30-45 minutes to the scheduled time of the flight that boarding is allowed.
Dedicated Terminal for RwandAir Arrival at BRU
Operating out of Terminal 1 is RwandAir. RwandAir’s arrival and process have been thoughtfully planned to guarantee a calm and efficient experience. This is a calm environment here at the BRU Terminal. In order to unwind and concentrate on the thrilling journey that lies ahead, you will discover a cozy environment. Thanks to the caring team at RwandAir, you can anticipate a stress-free transition from travel to discovery.
Protocols to Meet Upon Arrival with RwandAir at BRU Terminal
Disembarkation: As you step off the aircraft, heed the directions given by the cabin crew. Follow the arrivals signs as you make your way through the RwandAir BRU Terminal.
Baggage Claim: Find the location where your flight’s baggage claim is located. Await the appearance of your bags on the carousel. Pick up your bags.
Customs: Head over to the customs section.List any items that need to be cleared by customs.
Exit: You should head to the departure area after clearing customs. Plan your next mode of transportation (taxi, bus, etc.).
Services Provided by RwandAir BRU Terminal
RwandAir BRU Terminal is a peaceful sanctuary created to ease any anxiety related to traveling. Passengers may evade the customary mayhem at the airport, where friendly staff at well-established desks are ready to assist with any issues you may have. You will receive easy guidance through the entire check-in and baggage drop-off process from their friendly staff. Unwind and let their staff of experts handle the minor details.
| ATMs | Banks | Information Counters |
| Food and Drink Outlets | Baby Changing Rooms | Airport/Airline Lounges |
| Wi-Fi Access | Medical/Emergency Services | Lost and Found Service |
| Luggage Carts & Trolleys | Self-service Kiosk Machines | Currency Exchange |
| Mobile Charging Points | Ticketing Counters/Desks | Accessibility Services |
| Boarding/departure Gates | Pet-friendly Travel Service | Baggage Storage/Wrapping |
| Unaccompanied Minors | In-flight Entertainment | Seat Upgrade/Change Options |
| Flight Status Trackers | Airport Counter Check-ins | Quiet Seating Spaces |
Priority Check-in Service
Priority check-in at RwandAir BRU Terminal provides a number of benefits that have the potential to significantly improve traveler experience by making it more efficient, helpful, and enjoyable.
This service saves valuable time for visitors who like to avoid standing in line for extended periods of time or who have tight schedules. It allows them to bypass the lengthy lineups at standard check-in counters.
At BRU Terminal, priority check-in counters frequently staff committed individuals who have received training on how to effectively help passengers. This can expedite the handling of documents, luggage, and additional procedures, resulting in a more seamless check-in experience overall.
Priority services expedite the check-in process, which helps to lessen the stress and worry that come with traveling. Being aware that you have made check-in offices easier to reach might contribute to a more relaxed and enjoyable experience.
Access to dedicated waiting spaces or lounges where travelers can relax in comfortable surroundings prior to their flight may be made possible by priority check-in services. These locations often provide amenities like Wi-Fi, snacks, and comfortable seats, which enhances the whole travel experience.
Special Assistance for Disabled Passengers
The pleasant journey that starts with a comfortable interaction for everyone is provided by the RwandAir BRU Terminal. The personnel are cognizant of the possibility that certain passengers may need extra help due to injuries, illnesses, or disabilities.
Their crew is here to assist you in every way they can and wants your flight to be carefree, entertaining, and safe. To guarantee a seamless trip, make sure you notify them ahead of time if you or any of the people going with you need special assistance.
You can request extra help in a different section while making your online flight reservation. Once you indicate the kind of assistance needed—such as oxygen or other medical equipment—they will take care of making the necessary arrangements.
When you have any specific needs or queries, RwandAir’s kind and experienced support staff is here to help. You may reach them by phone or live chat, 24 hours a day, 7 days a week.
Unaccompanied Minor Service
As they are aware that traveling alone can be an intriguing first step toward freedom, Team RwandAir at RwandAir BRU Terminal is committed to making travel for young people both economical and pleasurable.
Flying alone is made easy and enjoyable for kids between the ages of 5 and 12 (up until their 12th birthday) with their unaccompanied Minor service.
Because of their unaccompanied minor service, your youngster will receive personalized care for the duration of the travel. An attentive team will be present from the time of check-in until they claim their bags at the destination, ensuring that they feel safe, secure, and well-cared for.
Go to the airline counter to check your child in when you arrive at the airport the day of the journey. Your youngster will receive a special unaccompanied minor (UM) badge there, and a staff member will assist you with the process. This badge is very important. It is easy to see that your youngster is going alone because of its distinct markings and vibrant colors.
Their friendly airline staff will greet your child and show them to their seat on the aircraft during the boarding process. They will consistently respond to any questions your child may have and make sure they feel comfortable and safe in their new surroundings.
Your children will be escorted to the arrivals area by their flight attendants, who will also often check on them.
Baggage Allowance
RwandAir allows one carry-on bag per passenger, as long as it is no more than 22 inches by 15 inches by 8 inches (55 centimeters by 38 centimeters by 20 centimeters) and can fit easily into an overhead bin.
You can bring up to 21 pounds (10 kg) in your carry-on for the majority of locations. But please be advised that there is a weight limit of 15 pounds (7 kilos) for flights to Johannesburg, South Africa, according to local rules.
In order to ensure that your portable fits the weight and size restrictions, their staff will make use of extraordinary sizes throughout check-in. When a bag gets beyond these weight restrictions, it has to be checked in as checked luggage, which can cost extra.
This airline uses a tiered system for the amount of checked baggage allowed depending on the passenger’s travel class. For example, passengers flying in economy class are allowed to check in a maximum of two bags, each weighing up to 23 kilograms (50 pounds); passengers flying in premium economy class are also allowed to handle in two packs (50 pounds); and passengers flying in business class are given the most generous allowance, with a total of three bags, each weighing up to 23 kgs (50 pounds).If you purchase your bags online at least 72 hours prior to your departure, you will receive a 20% reduction on all fees, in accordance with the luggage allowance of RwandAir BRU Terminal.
List of All RwandAir Terminal
RwandAir (BRU) Brussels Airport Location Map
Frequently Asked Questions
At the Brussels Airport, RwandAir operates out of Terminal 1.
The terminal at Brussels Airport that RwandAir utilizes is Terminal 1.
Arrivals for Rwandan Airlines are handled out of BRU’s Terminal 1.
The BRU’s Terminal 1 is where Rwandan Airlines handles its departures.
